Question 1

What is Models+?

Accepted Answer

Models+ is a yearly membership that grants you exclusive discounts on upcoming model kits along with additional perks and benefits. For 2024, Models+ includes three upcoming model kits. Our members also receive exclusive bonuses such as voting rights, loot boxes, and more.

Question 2

What happens if I cancel my membership?

Accepted Answer

You are welcome to cancel your membership at any time. Any funds paid up to that point will not be refunded. Our products are made-to-order, and the funds from your payments go towards the production of your order. Cancelling will prevent any future payments if you are on a payment plan. If you do cancel, then you will not receive any remaining items that have not yet been delivered.

Question 3

Can I make payments or do I have to pay up front?

Accepted Answer

Yes! You can divide the cost of your membership across 12 payments. The first payment is due when you sign up. And then you'll make 11 additional monthly payments to complete your membership fee.

Question 4

Are there any fees if I choose to pay through a payment plan?

Accepted Answer

No! The cost of your payment plan is exactly the same as what you would pay in full. As a benefit of being a member, no interest or additional fees are added to your payments.

Question 5

When will I receive my items?

Accepted Answer

Digital items such as 3D files, discounts, and media will be delivered throughout 2025 through our Discord Server. Physical items such as model kits and loot boxes will be delivered at the end of the year. We are currently estimating that these physical products will ship in January of 2026.

Question 6

Can I order the included items separately?

Accepted Answer

Some items such as our Model Kits will be offered as standalone products through our Store. However, those that buy them outside of the Models+ membership will pay the full price of each item. Some of our Models+ perks are exclusive to the membership (such as bases, coins, plaques, voting rights, etc). These perks will not be offered to those that purchase separately.

Merlin Models

Frequently asked questions